{"id":31745,"date":"2026-06-12T18:52:41","date_gmt":"2026-06-12T18:52:41","guid":{"rendered":"https:\/\/nvolts.eu\/zasady-vratenia-penazi-a-tovaru\/"},"modified":"2026-06-12T21:25:59","modified_gmt":"2026-06-12T21:25:59","slug":"zasady-vratenia-penazi-a-tovaru","status":"publish","type":"page","link":"https:\/\/nvolts.eu\/sk\/zasady-vratenia-penazi-a-tovaru\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b>Toto je uk\u00e1\u017ekov\u00e1 str\u00e1nka.<\/b><\/p>\n\n<h2 class=\"wp-block-heading\">Preh\u013ead<\/h2>\n\n<p class=\"wp-block-paragraph\">Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30 dn\u00ed, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 \u00fapln\u00e9 vr\u00e1tenie pe\u0148az\u00ed ani v\u00fdmenu.<\/p>\n\n<p class=\"wp-block-paragraph\">Aby bolo mo\u017en\u00e9 tovar vr\u00e1ti\u0165, mus\u00ed by\u0165 nepou\u017eit\u00fd a v rovnakom stave, v akom ste ho dostali. Mus\u00ed by\u0165 tie\u017e v p\u00f4vodnom balen\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">Niektor\u00e9 druhy tovaru nie je mo\u017en\u00e9 vr\u00e1ti\u0165. Tovar podliehaj\u00faci skaze, ako s\u00fa potraviny, kvety, noviny alebo \u010dasopisy, nie je mo\u017en\u00e9 vr\u00e1ti\u0165. Neprij\u00edmame ani int\u00edmny alebo hygienick\u00fd tovar, nebezpe\u010dn\u00e9 materi\u00e1ly ani hor\u013eav\u00e9 kvapaliny \u010di plyny.<\/p>\n\n<p class=\"wp-block-paragraph\">\u010eal\u0161ie polo\u017eky, ktor\u00e9 nie je mo\u017en\u00e9 vr\u00e1ti\u0165:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Dar\u010dekov\u00e9 karty<\/li>\n<li>Stiahnute\u013en\u00e9 softv\u00e9rov\u00e9 produkty<\/li>\n<li>Niektor\u00e9 zdravotn\u00edcke a osobn\u00e9 hygienick\u00e9 potreby<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Na dokon\u010denie vr\u00e1tenia tovaru po\u017eadujeme \u00fa\u010dtenku alebo doklad o k\u00fape.<\/p>\n\n<p class=\"wp-block-paragraph\">Svoj n\u00e1kup, pros\u00edm, neposielajte sp\u00e4\u0165 v\u00fdrobcovi.<\/p>\n\n<p class=\"wp-block-paragraph\">V ur\u010dit\u00fdch situ\u00e1ci\u00e1ch sa poskytuje iba \u010diasto\u010dn\u00e9 vr\u00e1tenie pe\u0148az\u00ed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Kniha so zjavn\u00fdmi zn\u00e1mkami pou\u017e\u00edvania<\/li>\n<li>CD, DVD, VHS kazeta, softv\u00e9r, videohra, kazeta alebo vinylov\u00e1 plat\u0148a, ktor\u00e9 boli otvoren\u00e9.<\/li>\n<li>Ak\u00e1ko\u013evek polo\u017eka, ktor\u00e1 nie je v p\u00f4vodnom stave, je po\u0161koden\u00e1 alebo jej ch\u00fdbaj\u00fa \u010dasti z d\u00f4vodov, ktor\u00e9 nevznikli na\u0161ou chybou.<\/li>\n<li>Ak\u00e1ko\u013evek polo\u017eka vr\u00e1ten\u00e1 viac ako 30 dn\u00ed po doru\u010den\u00ed<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Vr\u00e1tenie pe\u0148az\u00ed<\/h2>\n\n<p class=\"wp-block-paragraph\">Po prijat\u00ed a kontrole vr\u00e1ten\u00e9ho tovaru v\u00e1m po\u0161leme e-mail s ozn\u00e1men\u00edm, \u017ee sme v\u00e1\u0161 vr\u00e1ten\u00fd tovar prijali. Z\u00e1rove\u0148 v\u00e1s informujeme o schv\u00e1len\u00ed alebo zamietnut\u00ed vr\u00e1tenia pe\u0148az\u00ed.<\/p>\n\n<p class=\"wp-block-paragraph\">Ak bude va\u0161a \u017eiados\u0165 schv\u00e1len\u00e1, vr\u00e1tenie pe\u0148az\u00ed sa spracuje a kredit bude automaticky prip\u00edsan\u00fd na va\u0161u kreditn\u00fa kartu alebo p\u00f4vodn\u00fd sp\u00f4sob platby v priebehu ur\u010dit\u00e9ho po\u010dtu dn\u00ed.<\/p>\n\n<h3 class=\"wp-block-heading\">Oneskoren\u00e9 alebo ch\u00fdbaj\u00face vr\u00e1tenie pe\u0148az\u00ed<\/h3>\n\n<p class=\"wp-block-paragraph\">Ak ste e\u0161te nedostali vr\u00e1ten\u00e9 peniaze, najsk\u00f4r si znova skontrolujte svoj bankov\u00fd \u00fa\u010det.<\/p>\n\n<p class=\"wp-block-paragraph\">Potom kontaktujte spolo\u010dnos\u0165, ktor\u00e1 vydala va\u0161u kreditn\u00fa kartu; m\u00f4\u017ee chv\u00ed\u013eu trva\u0165, k\u00fdm sa vr\u00e1tenie pe\u0148az\u00ed ofici\u00e1lne za\u00fa\u010dtuje.<\/p>\n\n<p class=\"wp-block-paragraph\">N\u00e1sledne kontaktujte svoju banku. Pred za\u00fa\u010dtovan\u00edm vr\u00e1tenia pe\u0148az\u00ed \u010dasto prebieha ur\u010dit\u00fd \u010das spracovania.<\/p>\n\n<p class=\"wp-block-paragraph\">Ak ste urobili v\u0161etko uveden\u00e9 a st\u00e1le ste nedostali vr\u00e1ten\u00e9 peniaze, kontaktujte n\u00e1s, pros\u00edm, na adrese {email address}.<\/p>\n\n<h3 class=\"wp-block-heading\">V\u00fdpredajov\u00fd tovar<\/h3>\n\n<p class=\"wp-block-paragraph\">Vr\u00e1tenie pe\u0148az\u00ed je mo\u017en\u00e9 iba pri tovare za be\u017en\u00fa cenu. Za v\u00fdpredajov\u00fd tovar nie je mo\u017en\u00e9 vr\u00e1ti\u0165 peniaze.<\/p>\n\n<h2 class=\"wp-block-heading\">V\u00fdmeny<\/h2>\n\n<p class=\"wp-block-paragraph\">Polo\u017eky vymie\u0148ame iba v pr\u00edpade, \u017ee s\u00fa chybn\u00e9 alebo po\u0161koden\u00e9. Ak potrebujete polo\u017eku vymeni\u0165 za rovnak\u00fd tovar, po\u0161lite n\u00e1m e-mail na adresu {email address} a odo\u0161lite svoju polo\u017eku na adresu: {physical address}.<\/p>\n\n<h2 class=\"wp-block-heading\">Dar\u010deky<\/h2>\n\n<p class=\"wp-block-paragraph\">Ak bola polo\u017eka pri n\u00e1kupe ozna\u010den\u00e1 ako dar\u010dek a odoslan\u00e1 priamo v\u00e1m, dostanete dar\u010dekov\u00fd kredit v hodnote v\u00e1\u0161ho vr\u00e1tenia. Po prijat\u00ed vr\u00e1tenej polo\u017eky v\u00e1m bude po\u0161tou zaslan\u00fd dar\u010dekov\u00fd poukaz.<\/p>\n\n<p class=\"wp-block-paragraph\">Ak polo\u017eka pri n\u00e1kupe nebola ozna\u010den\u00e1 ako dar\u010dek alebo ak si darca nechal objedn\u00e1vku posla\u0165 k sebe, aby v\u00e1m ju nesk\u00f4r odovzdal, vr\u00e1tenie pe\u0148az\u00ed po\u0161leme darcovi a ten sa dozvie o va\u0161om vr\u00e1ten\u00ed tovaru.<\/p>\n\n<h2 class=\"wp-block-heading\">Zasielanie vr\u00e1ten\u00e9ho tovaru<\/h2>\n\n<p class=\"wp-block-paragraph\">Ak chcete produkt vr\u00e1ti\u0165, mali by ste ho odosla\u0165 po\u0161tou na adresu: {physical address}.<\/p>\n\n<p class=\"wp-block-paragraph\">N\u00e1klady na dopravu pri vr\u00e1ten\u00ed polo\u017eky hrad\u00edte sami. N\u00e1klady na dopravu s\u00fa nevratn\u00e9. Ak dostanete vr\u00e1tenie pe\u0148az\u00ed, n\u00e1klady na sp\u00e4tn\u00fa dopravu bud\u00fa odpo\u010d\u00edtan\u00e9 z vr\u00e1tenej sumy.<\/p>\n\n<p class=\"wp-block-paragraph\">V z\u00e1vislosti od toho, kde b\u00fdvate, sa \u010das doru\u010denia vymenen\u00e9ho produktu m\u00f4\u017ee l\u00ed\u0161i\u0165.<\/p>\n\n<p class=\"wp-block-paragraph\">Ak vraciate drah\u0161ie polo\u017eky, m\u00f4\u017eete zv\u00e1\u017ei\u0165 vyu\u017eitie sledovate\u013enej prepravnej slu\u017eby alebo zak\u00fapenie poistenia z\u00e1sielky. Nezaru\u010dujeme, \u017ee va\u0161u vr\u00e1ten\u00fa polo\u017eku dostaneme.<\/p>\n\n<h2 class=\"wp-block-heading\">Potrebujete pomoc?<\/h2>\n\n<p class=\"wp-block-paragraph\">V pr\u00edpade ot\u00e1zok t\u00fdkaj\u00facich sa vr\u00e1tenia pe\u0148az\u00ed a tovaru n\u00e1s kontaktujte na adrese {email}.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toto je uk\u00e1\u017ekov\u00e1 str\u00e1nka. Preh\u013ead Na\u0161e z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a tovaru platia 30 dn\u00ed. Ak od v\u00e1\u0161ho n\u00e1kupu uplynulo 30<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31745","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/pages\/31745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/comments?post=31745"}],"version-history":[{"count":1,"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/pages\/31745\/revisions"}],"predecessor-version":[{"id":31746,"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/pages\/31745\/revisions\/31746"}],"wp:attachment":[{"href":"https:\/\/nvolts.eu\/sk\/wp-json\/wp\/v2\/media?parent=31745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}