is the controller of your personal data.<\/span><\/p>
\n2. Scope of this Privacy Policy<\/b><\/p>
\n
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you:<\/span><\/p>
\n
\n- visit our website;<\/span><\/li>
\n
- contact us by email, phone, or contact form;<\/span><\/li>
\n
- request a quotation;<\/span><\/li>
\n
- order products or services from us;<\/span><\/li>
\n
- communicate with us as a customer, supplier, partner, or representative of a business customer;<\/span><\/li>
\n
- use our support, complaint, warranty, or after-sales services.<\/span><\/li>
\n<\/ul>
\n
This Privacy Policy applies to personal data processed through our website and in the course of our business communications and contractual relationships.<\/span><\/p>
\n3. What personal data we collect<\/b><\/p>
\n
Depending on how you interact with us, we may process the following personal data:<\/span><\/p>
\n3.1 \u00dadaje, ktor\u00e9 n\u00e1m poskytujete priamo<\/b><\/h3>
\n
We may collect:<\/span><\/p>
\n
\n- first name and surname;<\/span><\/li>
\n
- company name;<\/span><\/li>
\n
- billing address;<\/span><\/li>
\n
- shipping address;<\/span><\/li>
\n
- email address;<\/span><\/li>
\n
- telephone number;<\/span><\/li>
\n
- job title or business role;<\/span><\/li>
\n
- inquiry details;<\/span><\/li>
\n
- quotation request details;<\/span><\/li>
\n
- technical requirements, files, drawings, Gerber files, specifications, and other uploaded materials;<\/span><\/li>
\n
- order details;<\/span><\/li>
\n
- payment and invoicing information;<\/span><\/li>
\n
- complaint, warranty, and service-related information;<\/span><\/li>
\n
- any other information you choose to send us.<\/span><\/li>
\n<\/ul>
\n
3.2 \u00dadaje zhroma\u017e\u010fovan\u00e9 automaticky<\/b><\/h3>
\n
When you visit our website, certain technical data may be collected automatically, such as:<\/span><\/p>
\n
\n- IP address;<\/span><\/li>
\n
- browser type and version;<\/span><\/li>
\n
- device information;<\/span><\/li>
\n
- operating system;<\/span><\/li>
\n
- language preferences;<\/span><\/li>
\n
- date and time of access;<\/span><\/li>
\n
- referring website;<\/span><\/li>
\n
- pages visited;<\/span><\/li>
\n
- technical logs and security-related information.<\/span><\/li>
\n<\/ul>
\n
3.3 \u00dadaje t\u00fdkaj\u00face sa obchodn\u00fdch kontaktov<\/b><\/h3>
\n
If you contact us on behalf of a company or organization, we may process your business contact details and communication history in connection with quotations, orders, project execution, invoicing, delivery, and support.<\/span><\/p>
\n4. <\/b>How we obtain personal data<\/b><\/p>
\n
We generally obtain personal data:<\/span><\/p>
\n
\n- directly from you;<\/span><\/li>
\n
- from your employer or organization if you act on its behalf;<\/span><\/li>
\n
- from shipping or logistics partners in connection with delivery;<\/span><\/li>
\n
- from payment, invoicing, or banking processes;<\/span><\/li>
\n
- from publicly available business sources where relevant to a commercial relationship.<\/span><\/li>
\n<\/ul>
\n
5. Purposes of processing and legal bases<\/b><\/p>
\n
We process personal data only where we have a lawful basis.<\/span><\/p>
\n5.1 Reagovanie na dopyty a \u017eiadosti<\/b><\/h3>
\n
We process personal data to respond to inquiries, provide information, assess technical needs, and prepare quotations.<\/span><\/p>
\nLegal basis:<\/b> pre-contractual measures at your request and our legitimate interest in handling business communications.<\/span><\/p>
\n5.2 Plnenie zmluvy<\/b><\/h3>
\n
We process personal data to conclude and perform contracts, supply products, provide services, deliver custom PCB design and engineering work, arrange shipping, issue invoices, and provide after-sales support.<\/span><\/p>
\nLegal basis:<\/b> performance of a contract and pre-contractual measures.<\/span><\/p>
\n5.3 Dodr\u017eiavanie z\u00e1konn\u00fdch povinnost\u00ed<\/b><\/h3>
\n
We may process personal data to comply with legal obligations, including accounting, tax, record-keeping, complaint handling, warranty obligations, and responding to lawful requests from public authorities.<\/span><\/p>
\nLegal basis:<\/b> compliance with a legal obligation.<\/span><\/p>
\n5.4 Prev\u00e1dzka a bezpe\u010dnos\u0165 webovej str\u00e1nky<\/b><\/h3>
\n
We process technical and usage data to operate, maintain, protect, and secure our website and systems, including fraud prevention, troubleshooting, and abuse detection.<\/span><\/p>
\nLegal basis:<\/b> our legitimate interest in ensuring website security, continuity, and technical reliability.<\/span><\/p>
\n5.5 Priamy marketing<\/b><\/h3>
\n
Where permitted by law, we may use contact details to send information about our products, services, and business updates. Where consent is required, we will request it before sending such communications.<\/span><\/p>
\nLegal basis:<\/b> your consent, or our legitimate interest where direct marketing is permitted under applicable law.<\/span><\/p>
\nYou may object to direct marketing at any time.<\/span><\/p>
\n5.6 Uplatnenie, v\u00fdkon alebo obhajoba pr\u00e1vnych n\u00e1rokov<\/b><\/h3>
\n
We may process personal data where necessary to protect our rights, recover debts, resolve disputes, or defend legal claims.<\/span><\/p>
\nLegal basis:<\/b> our legitimate interest in protecting our legal position.<\/span><\/p>
\n6. Whether providing personal data is mandatory<\/b><\/p>
\n
Providing personal data is generally voluntary. However, if you do not provide data necessary for a quotation, contract, delivery, invoicing, or complaint handling, we may be unable to provide the requested products, services, or support.<\/span><\/p>
\n7. Recipients of personal data<\/b><\/p>
\n
We do not sell your personal data.<\/span><\/p>
\nWe may disclose personal data only where necessary to the following categories of recipients:<\/span><\/p>
\n
\n- website hosting and IT service providers;<\/span><\/li>
\n
- WooCommerce and related website service providers or plugins used for website operation;<\/span><\/li>
\n
- payment, banking, accounting, and invoicing providers;<\/span><\/li>
\n
- courier, postal, shipping, and logistics providers;<\/span><\/li>
\n
- legal, tax, and professional advisors;<\/span><\/li>
\n
- manufacturers, suppliers, or technical subcontractors where necessary for fulfilling a contract or project;<\/span><\/li>
\n
- public authorities, regulators, courts, or law enforcement where required by law.<\/span><\/li>
\n<\/ul>
\n
All recipients receive only the data reasonably necessary for the relevant purpose.<\/span><\/p>
\n8. International transfers<\/b><\/p>
\n
Because we serve customers worldwide and may use service providers or logistics partners operating internationally, your personal data may in some cases be transferred outside the European Economic Area.<\/span><\/p>
\nWhere such transfers occur, we will take appropriate steps to ensure that personal data is protected in accordance with applicable law. This may include relying on:<\/span><\/p>
\n
\n- an adequacy decision;<\/span><\/li>
\n
- standard contractual clauses;<\/span><\/li>
\n
- other lawful transfer mechanisms or safeguards.<\/span><\/li>
\n<\/ul>
\n
9. <\/b>How long we keep personal data<\/b><\/p>
\n
We retain personal data only for as long as necessary for the relevant purpose or as required by law.<\/span><\/p>
\nTypical retention periods may include:<\/span><\/p>
\n
\n- General inquiries and quotation requests:<\/b> up to 24 months after the last communication, unless a contract follows.<\/span><\/li>
\n
- Contracts, invoices, and accounting documents:<\/b> for the period required by applicable accounting and tax law.<\/span><\/li>
\n
- Complaint, warranty, and service records:<\/b> for the duration of the relevant warranty period and any related claims period.<\/span><\/li>
\n
- Technical project files and related communications:<\/b> for the duration of the project and a reasonable period thereafter for support, traceability, and legal protection.<\/span><\/li>
\n
- Website logs and security records:<\/b> for a limited period necessary for security, diagnostics, and fraud prevention, unless a longer retention period is required in connection with an incident.<\/span><\/li>
\n
- Marketing data:<\/b> until you withdraw consent or object, plus a limited period necessary to document compliance.<\/span><\/li>
\n<\/ul>
\n
When data is no longer needed, we delete it, anonymize it, or securely archive it where retention is legally required.<\/span><\/p>
\n10. Cookies and similar technologies<\/b><\/p>
\n
Our website may use cookies and similar technologies for:<\/span><\/p>
\n
\n- website functionality;<\/span><\/li>
\n
- security;<\/span><\/li>
\n
- session management;<\/span><\/li>
\n
- storing user preferences;<\/span><\/li>
\n
- shopping cart or quotation-related functions;<\/span><\/li>
\n
- analytics, if enabled;<\/span><\/li>
\n
- embedded third-party content, where applicable.<\/span><\/li>
\n<\/ul>
\n
Strictly necessary cookies may be used without consent where permitted by law. Non-essential cookies, such as analytics or marketing cookies, will only be used where required consent has been obtained.<\/span><\/p>
\nIf a separate Cookie Policy or cookie settings tool is made available on the website, it forms part of our transparency notice regarding cookies.<\/span><\/p>
\n11. Your rights<\/b><\/p>
\n
Subject to applicable law, you may have the following rights:<\/span><\/p>
\n
\n- the right to access your personal data;<\/span><\/li>
\n
- the right to rectification of inaccurate or incomplete data;<\/span><\/li>
\n
- the right to erasure;<\/span><\/li>
\n
- the right to restriction of processing;<\/span><\/li>
\n
- the right to object to processing based on legitimate interests;<\/span><\/li>
\n
- the right to withdraw consent at any time where processing is based on consent;<\/span><\/li>
\n
- the right to data portability where applicable;<\/span><\/li>
\n
- the right not to be subject to a decision based solely on automated processing where the law provides such protection;<\/span><\/li>
\n
- the right to lodge a complaint with a competent supervisory authority.<\/span><\/li>
\n<\/ul>
\n