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IN SLOVAKIA

Lermontovova 911/3, 811 05,
Bratislava, Slovakia

Assistance & Logistics Support

Quick Support Guide

How quickly can I expect a response to my inquiry?

Our engineering and support teams in Bratislava aim to respond to all technical inquiries and quotes within 2 to 4 business hours during European CET operating times. For urgent production issues, please mark your inquiry as "Urgent" in the subject line.

Can I visit your facility or drop off designs in person?

While we primarily manage orders through our digital platform for maximum efficiency, we welcome technical consultations at our Bratislava headquarters by prior appointment. Being centrally located in Slovakia allows us to easily coordinate with partners across Central Europe.

Do you offer technical support for PCB layout adjustments?

Yes. If our DFM review identifies critical errors in your Gerber files, our engineers will contact you directly with suggested corections. We provide basic design feedback for free to ensure your boards are manufacturable and reliable.

What are the benefits of your Bratislava-based logistics?

Shipping from Slovakia (EU) means no customs delays or hidden import duties for our clients within the European Union. We offer highly competitive ground and air shipping rates, ensuring your PCBs reach major European hubs like Vienna, Munich, or Prague within 24–48 hours.

How do I request a custom quote for high-volume orders?

For orders exceeding 1,000 units or long-term contract manufacturing, please use the "Partnership / Bulk Orders" option in our contact form. A dedicated account manager will be assigned to provide you with a tailored pricing structure and a production timeline.

Precision Support for Your Next Project

Get in Touch with Our Engineering Team